Terms & Conditions

Effective Date: March 2026

Washington National Opera (“WNO,” “we,” “our,” or “us”) may use Short Message Service (“SMS” or “text messaging”) to communicate with patrons, donors, partners, and other individuals who have opted in to receive text messages from us.

By opting in to receive SMS messages from Washington National Opera, you agree to these Terms & Conditions.

Types of Messages

By subscribing to SMS messages from Washington National Opera, you may receive text messages related to:

• Performance reminders and event notifications
• Ticketing updates and confirmations
• Patron communications and customer service messages
• Administrative or operational notifications
• Donor or supporter communications
• Program updates and announcements

Messages are informational and organizational in nature and are not intended for high‑frequency marketing.

Message Frequency

Message frequency will vary based on your interactions with Washington National Opera and the nature of the communications. You may receive messages periodically, such as around scheduled performances, events, or in response to inquiries.

Message & Data Rates

Message and data rates may apply. Washington National Opera is not responsible for any charges incurred from your mobile carrier related to SMS messaging.

Opt‑In

You will only receive SMS messages from Washington National Opera if you have explicitly opted in through an approved channel, such as:

• Direct request or consent
• Service‑related interactions
• Event or patron communications

Consent is not a condition of purchase.

Opt‑Out Instructions

You may opt out of receiving SMS messages from Washington National Opera at any time.

• Reply STOP to any SMS message to unsubscribe
• After opting out, you will no longer receive SMS messages unless you opt in again

HELP Information

For help or additional information:

• Reply HELP to any SMS message
• Or contact Washington National Opera at:
  Email: info@washingtonnationalopera.org
  Website: https://www.washingtonnationalopera.org

Privacy Policy

Your privacy is important to us. Information collected through SMS communications is handled in accordance with our Privacy Policy.

Please review our Privacy Policy here:
https://www.washingtonnationalopera.org/privacy-policy

Supported Carriers

SMS messaging is supported by major U.S. carriers. Washington National Opera is not liable for delayed or undelivered messages due to carrier issues.

Changes to These Terms

Washington National Opera may update these SMS Terms & Conditions at any time. Changes will be posted to this page with an updated effective date.